3.01 : User can not log in due to TCP/IP connection

RachelSoon

Hi All,
My customer has been using the PC for sometime, Navision native version.
However, recenty the user is not able to log in to Navision. Message prompted as belwo :
"TCP/IP connection's 'host' is not answering (TCP/IP error ECONNREFUSED)

You can see how to make changes to your 'hosts' and 'services' files in the documentation for the network. Contact your system manager if you need assistance."


This problem happen mid of last month. The PC has been formatted and re-install everthing including Navision. The user is able to connect to Navision after the formatting. However , this last only about 2-3 weeks. The problem happen again today.

The user had tried to use the IP as the server name, however, the same message has been prompted.

Anyone has any idea about this problem? any suggestion?

Thank you.

Regards
rachel

Arhontis

The DHCP server went down?

When this happens check the IP and subnet mask of the two computers.

Domain?

If you use a domain and the server is into the domain and the user has logged on localy to the computer then possibly the server would deny the connection.

kine

Yes, it seems, that the DHCP lease expired or Domain authentication expired. Check date and time on the PC, check domain connection (if the PC is in domain and can access domain resources) etc.