Navison 4 on Citrix Presentation server 4

t503312

CAse scenario
Windoes 2003 desktop server
Citrix Presentation server 4.0

Microsoft Navsion 4.0 client installed on desktop server.

The first users that executes finsql.exe generates the fin.htm file temporarly since he is not allowed to ceate this file in the prog directory.
All the users will the genreate the help file each time they log on.
With the message - Builiding Help index

start finsql.exe without any parameters.
The appplication uses 15 seconds before it starts buliding help index

If i Then grant rigts for this user to modify this folder so he can create the fin.hmt file
The following files is generated:
M:\Program Files\Microsoft Business Solutions-Navision\Client\Fin.hmt
And
M:\Program Files\Microsoft Business Solutions-Navision\Client\NOR\Fin.hmt
Ownership is changed and rights are changed on the following files
M:\Program Files\Microsoft Business Solutions-Navision\Client\fin.smt
M:\Program Files\Microsoft Business Solutions-Navision\Client\NOR\fin.smt
These filse are now owned by the user who created the fin.hmt file and inheritance is removed.

and

The next users gets error message:
Operating system cant acess M:\Program Files\Microsoft Business Solutions-Navision\Client\NOR\fin.smt

In english this means that the operating system cant acess this file because it is only one users who has acess to this file

If i then remove this user, and adds the default value read and execute it works ok, but it taks 15 seconds to start the application, and when I log on to the database it works rathe slow.

If i log on the server with an administration account , the application launches in 1 second, and whne i connect to the database it works really great and fast.

HELP!

katrin

Have you tried to disable the client timezone on citrix?

kine

This is NAvision 4.0 bug. Wait for SP1. Workaround is to turn on inheritance of permissions on the problematic files (this inheritance is disabled as default on this files).

1. Right click the Fin.smt file.
2. Click Properties
3. Click on the Security tab
4. Click the Advanced Button
5. Check the box next to Allow inheritable permissions to propagate...
6. Click OK, Click OK

t503312

katrin wrote:

Have you tried to disable the client timezone on citrix?

Hi. There is not any imporvement when I disable client timezone.

t503312

kine wrote:

This is NAvision 4.0 bug. Wait for SP1. Workaround is to turn on inheritance of permissions on the problematic files (this inheritance is disabled as default on this files).

1. Right click the Fin.smt file.
2. Click Properties
3. Click on the Security tab
4. Click the Advanced Button
5. Check the box next to Allow inheritable permissions to propagate...
6. Click OK, Click OK

Yes, I know this, but the application still uses 15 sec to launch and when I connect to the MSsql DB it works really slow.
When I start the application with Administrator account that installed the software it starts in 0,5 sec and its fast and works as expected.

If I add Administror rights to the other users , it is still slow.