Partial or complete shipments

DALE001

Navision 3.70 with WMS
A number of our customers only accept complete shipments. We use the field “Shipping Advice” to indicate the customers shipping advice.
When we have a sales order with shipping advice “Complete” we can create a warehouse shipment and a picking even when the picking quantities are less then the ordered quantities. We can also register the (partial) picking. At the very end of the shipping and picking procedure, when we try to post the warehouse shipment Navision gives us an error that we have to ship “complete” for this order. I guess this is correct in the way Navision has designed the system but this not working for us. We want to avoid that we have a number of pallets in our shipping zone waiting for a missing item that arrives maybe 2 days later from the production plant.
For me it makes more sense that we only have a picking when all items for a sales order can be picked. When we have one shipment for 2 sales orders where the first has shipping advice “Partial” and the second “Complete”, the picking should only have picking lines for the second sales order when all items can be picked.
Does this make any sense? If yes, is there a way to make this work, by adjusting some settings or by changing the program?
My first idea is to change the “Create Pick” program? When the picking is not matching the sales order lines, the system should “roll-back” the picking lines for that sales order.

Thanks in advance for your help.
Dany Leemans

ngebhard

Hi Dany,

I agree with you that this is not the best way Navision handled it. At least it is not the way for our customers to work.

Since Navision "works as designed" and it is no error, you need to make some changes by yourself. While creating the warehouse document, we check the availability of the item and the shipment method and mark the line which can't be shipped. We use the standard functions for that (as far as I remember!). Afterwards we skip this lines while creating the pick. This works quite well for our customers.

If you need more help, just let me know!
Greetz
Nicole