How can I automate work order creation in Dynamics 365 Field Service based on IoT sensor alerts?

digitalb2bmarketing

Hi everyone,
We’re currently using Microsoft Dynamics 365 Field Service and exploring ways to improve our preventive maintenance process. We have IoT sensors connected to equipment that can detect performance anomalies (e.g., overheating, unusual vibration levels).

What we want is to automatically generate a work order in Field Service when a specific sensor threshold is crossed. Ideally, this would include:

Triggering from Azure IoT or another IoT platform

Creating a work order with pre-filled asset and location info

Assigning it to a technician or queue automatically

Is this possible using out-of-the-box features, or would we need to build a custom integration? Has anyone implemented something similar?

Thanks in advance!