No. Series settings don't update on card page

kristiela

Hello, friends!

I have an issue with No. Series. When I make a change (for example, enabling manual entry), it doesn't reflect on the corresponding card. As you can see from the screenshot, when I open it from the three dots (AssistEdit), the "Manual Nos." option is disabled, even though I have enabled it from the No. Series list page.

Could you please assist me in identifying the problem? It seems a bit strange to me where this discrepancy might be coming from. Could it be that a cached version is being stored on the card?

markborges

Hello kristiela, if you pay close attention to the No. Series Code (first column to the left), you will see they are not the same.

On the first screenshot, where you opened it from the 3 dots (...), it's pointing to No. Series "SP"

On the second screenshot, where you have a blue circle, it's pointing to No. Series "EX"

On the Second screenshot you would need to look for the SP one to flag it correctly, or you could also just hit "Edit List" from the first screenshot so that you can edit the number series SP right there and then.

I hope this helps.

markborges

Hello kristiela, if you pay close attention to the No. Series Code (first column to the left), you will see they are not the same.

On the first screenshot, where you opened it from the 3 dots (...), it's pointing to No. Series "SP"

On the second screenshot, where you have a blue circle, it's pointing to No. Series "EX"

On the Second screenshot you would need to look for the SP one to flag it correctly, or you could also just hit "Edit List" from the first screenshot so that you can edit the number series SP right there and then.

I hope this helps.

kriki

[Topic moved from 'General Chat' forum to 'NAV Three Tier' forum]