BC in Remote app (AVD) focus problem: new pages windows appear minimized

Tomigs

Hi,

We are moving an installation (BC14 on premises) from Citrix to using AVD remote desktop app.

During the testing, one of the users has reported that in some screens when he opens a record (for example, if he tries to open a purchase invoice from the purchase invoice list), the new page opens in a separate window as it should, but minimized, and are not accessible.

The workaround we have found is opening the page by manually maximizing it from the the task manager or using ALT + Space.
Apparently, after being maximized once, the page behaves correctly till the next log off/ log on, but back to minimized next day.

We have tried the below, but apparently it didn't work.
https://community.dynamics.com/forums/thread/details/?threadid=81b43771-ee04-44c7-b43a-3d3835f7adee

If anyone has had a similar issue please let us know.


Thanks
Tomas