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PDF Files Error (109) when opening in Adobe Acrobat Reader
Tomigs
Member Posts: 85
Hi all,
We have noticed that some of the PDFs generated by BC, that are attached in emails, won't open in Adobe's Acrobat Reader with the error "There was a problem reading this document (109)". They'll open fine in other applications such us Microsoft Edge.
The scenario is sending email statements for customers in bulk.
Apparently is related with sending the emails in bulk. So approximately only the 10% of the pdfs appear to be affected. And doesn't seem to depend on the data or customer.
The case seems to be exactly like reported here:
https://community.dynamics.com/forums/thread/details/?threadid=57f965c0-0bf4-4657-8bd1-9397babc75fd
We have tried the solution suggested there (changing the parameter of the AddAtachment function from "PDF" to "application/pdf"), but it doesn't seem to work.
Have you experienced anything similar? Any suggestion is welcome.
Thanks!
Tomas
We have noticed that some of the PDFs generated by BC, that are attached in emails, won't open in Adobe's Acrobat Reader with the error "There was a problem reading this document (109)". They'll open fine in other applications such us Microsoft Edge.
The scenario is sending email statements for customers in bulk.
Apparently is related with sending the emails in bulk. So approximately only the 10% of the pdfs appear to be affected. And doesn't seem to depend on the data or customer.
The case seems to be exactly like reported here:
https://community.dynamics.com/forums/thread/details/?threadid=57f965c0-0bf4-4657-8bd1-9397babc75fd
We have tried the solution suggested there (changing the parameter of the AddAtachment function from "PDF" to "application/pdf"), but it doesn't seem to work.
Have you experienced anything similar? Any suggestion is welcome.
Thanks!
Tomas
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