NavEncryptionKeyNotFoundException

eYe

Hi,

BC16 OnPrem, when you open Customer, Vendor or Contact cards, you get a

Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException

Kind of found a workaround which suppresses the error by disabling CDS on the CDS Connection Setup page.

I get the same exception when then trying to run DeleteEncryptionKey() from an upgrade codeunit in the OnInstallAppPerDatabase() trigger.
But if you run CreateEncryptionKey(), you get

Reason: Could not install the extension encryptionfix on tenant default due to the following error: Unable to create a new encryption key. An encryption key already exists.

eYe

Was lucky. Inspected the [dbo].[tenantproperty] table, and saw the key file name.
Recovered the key file from a backup and everything was back to normal.
Still unclear as to how the file got deleted...

eYe

Was lucky. Inspected the [dbo].[tenantproperty] table, and saw the key file name.
Recovered the key file from a backup and everything was back to normal.
Still unclear as to how the file got deleted...