Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.7K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 304 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 993 SQL General
- 384 SQL Performance
- 34 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 260 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
Cancel payment to vendor
FragenFrager
Member Posts: 56
Hello,
one of our customers has the following concern: he booked a vendor payment against an incorrect account and would now like to cancel it. So he has re-entered the payment in a general ledger, but here the amount with a negative sign.
Now he gets the error message: "Amount must be positive in general ledger journal template name..."
Now I'm not sure what is the most elegant way to cancel the payment. I created such a posting process in a test environment and posted it with the refund document type, at least there was no error message here.
I also tried an identical booking, but here with a checkmark for cancellation, but I couldn't see any difference in the items here.
Kind regards
one of our customers has the following concern: he booked a vendor payment against an incorrect account and would now like to cancel it. So he has re-entered the payment in a general ledger, but here the amount with a negative sign.
Now he gets the error message: "Amount must be positive in general ledger journal template name..."
Now I'm not sure what is the most elegant way to cancel the payment. I created such a posting process in a test environment and posted it with the refund document type, at least there was no error message here.
I also tried an identical booking, but here with a checkmark for cancellation, but I couldn't see any difference in the items here.
Kind regards
0