Can not run BC19 after a successful upgrade

Rodtmclean

Hi,

I'm unable to run BC19 after a successful upgrade from NAV2017. I'm getting errors in the event log. Please see the summary of event log and detailed event log below: -

Summary of event log
WARNING
Event Log 1
Message The required nav app to be injected was not published in the app db: 32fca703-7007-4a58-aa54-4d60a2ce91d2

ERROR
Event Log 2
The system is not accessible

Detailed Event Log


Category: Microsoft.Dynamics.Framework.UI.WebBase.ClientExceptionStateProcessingStrategy
EventId: 0
ConnectionId: 0HMN3ELNPKDKB
RequestId: 0HMN3ELNPKDKB:0000000F
RequestPath: /WMD-BC19Live/csh
TransportConnectionId: 0H6zBVb26d0Mx4VBkREkwA
SystemMetadata

The system is not accessible.

Exception:
Microsoft.Dynamics.Nav.Types.Exceptions.NavSCOpenConnectionException: The system is not accessible.
---> Microsoft.Dynamics.Nav.Types.Exceptions.NavTenantNotAccessibleException: The system is not accessible.
---> Microsoft.Dynamics.Nav.Types.Exceptions.NavTenantNotAccessibleException: The system is not accessible.
at Microsoft.Dynamics.Nav.Service.NSServiceBase.<>c__DisplayClass14_0.<ValidateAndCreateSession>b__0()
at Microsoft.Dynamics.Nav.Service.NSServiceBase.ValidateAndCreateSession(ConnectionRequest connectionRequest, Boolean requireNavUser)
at Microsoft.Dynamics.Nav.Service.ServiceOperationInvoker.CreateNewSessionCombinator(ServiceOperation innerOperation, NSServiceBase serviceInstance, Boolean requireNavUser, Object[] inputs, Object[]& outputs)
--- End of inner exception stack trace ---
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 316
at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection[TChannel](ConnectionRequest connectionRequest, ConnectionOptions connectionOptions, UserSettings& userSettings) in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ConnectionEstablisher.cs:line 221
at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection() in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ServiceConnection.cs:line 768
--- End of inner exception stack trace ---
at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection() in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ServiceConnection.cs:line 857
at Microsoft.Dynamics.Nav.Client.ServiceConnection.Initialize() in s:\repo\src\Platform\Client\Shared\Prod.Client.ServiceConnection\ServiceConnection.cs:line 504
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.InitializeService(IService service) in s:\repo\src\Platform\Client\Shared\Prod.Client.Builder\BuilderSession\BuilderSessionInitializer.cs:line 404
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer() in s:\repo\src\Platform\Client\Shared\Prod.Client.Builder\BuilderSession\BuilderSessionInitializer.cs:line 218
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.InitializeCore() in s:\repo\src\Platform\Client\Shared\Prod.Client.Builder\BuilderSession\BuilderSessionInitializer.cs:line 112
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.Initialize() in s:\repo\src\Platform\Client\Shared\Prod.Client.Builder\BuilderSession\BuilderSessionInitializer.cs:line 67
at Microsoft.Dynamics.Framework.UI.UISession.Initialize() in s:\repo\src\Platform\Client\Shared\Prod.ClientFwk\Session\UiSession.cs:line 1250
at Microsoft.Dynamics.Framework.UI.UISessionInitializer.Initialize(UISession session) in s:\repo\src\Platform\Client\Shared\Prod.ClientFwk\Session\UISessionInitializer.cs:line 38
at Microsoft.Dynamics.Nav.Client.Web.NavWebUISessionInitializer.InitializeCore(UISession session) in s:\repo\src\Platform\Client\Web\Prod.Client.WebCommon\Session\NavWebUISessionInitializer.cs:line 74
at Microsoft.Dynamics.Nav.WebClient.NavWebClientUISessionInitializer.InitializeCore(UISession session) in s:\repo\src\Platform\Client\Web\Prod.Client.WebClient\Session\NavWebClientUISessionInitializer.cs:line 52
at Microsoft.Dynamics.Nav.Client.Web.NavWebUISessionInitializer.Initialize(UISession session) in s:\repo\src\Platform\Client\Web\Prod.Client.WebCommon\Session\NavWebUISessionInitializer.cs:line 52
at Microsoft.Dynamics.Framework.UI.Client.OpenFormExecutionStrategy.TryInitializeUiSession(UISession session) in s:\repo\src\Platform\Client\Shared\Prod.ClientFwk\Client\Interactions\ExecutionStrategies\OpenFormExecutionStrategy.cs:line 75
at Microsoft.Dynamics.Framework.UI.Web.WebOpenFormExecutionStrategy.TryInitializeUiSession(UISession session) in s:\repo\src\Platform\Client\Web\Prod.Client.Web\Interactions\ExecutionStrategies\WebOpenFormExecutionStrategy.cs:line 60
at Microsoft.Dynamics.Framework.UI.Client.OpenFormExecutionStrategy.Execute() in s:\repo\src\Platform\Client\Shared\Prod.ClientFwk\Client\Interactions\ExecutionStrategies\OpenFormExecutionStrategy.cs:line 57
at Microsoft.Dynamics.Framework.UI.InteractionManager.<>c__DisplayClass8_2.<InvokeInteractions>b__4() in s:\repo\src\Platform\Client\Shared\Prod.ClientFwk\Interactions\InteractionManager.cs:line 145


Server instance: WMD-BC19Live
Category: Extensions
ClientSessionId: 9335a176-1c26-456f-bf09-e81069195daa
ClientActivityId: 63597cc3-d660-2746-b4cd-d173fc385582
ServerSessionUniqueId: 00000000-0000-0000-0000-000000000000
ServerActivityId: 5343fe3d-d53d-4e3d-bbdf-ff1a29284ea6
EventTime: 12/21/2022 17:41:19
Message The required nav app to be injected was not published in the app db: 32fca703-7007-4a58-aa54-4d60a2ce91d2
ProcessId: 2428
Tag: 00009TH
ThreadId: 134
CounterInformation:
CustomParameters: {
}
GatewayCorrelationId:

Rodtmclean

This sorted itself out. I think meta data was still being updated after the end of the upgrade !