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Line Amount Excl. VAT getting calculated wrong!
mysamza
Member Posts: 66
We have a receiving invoice that was posted.
Normally the Items for our lines will pick Direct Unit Cost automatically and we don't let users select it nor do we let them change the Line Amount Excl. VAT.
We noticed as attached below that Line Amount Excl. VAT which is 86.40 is not correct.
The Quantity * Direct Unit Cost Excl. VAT which is 250 * 2.88 is not 86.40.
How can I track what happened here and find a solution to it moving forward?
Normally the Items for our lines will pick Direct Unit Cost automatically and we don't let users select it nor do we let them change the Line Amount Excl. VAT.
We noticed as attached below that Line Amount Excl. VAT which is 86.40 is not correct.
The Quantity * Direct Unit Cost Excl. VAT which is 250 * 2.88 is not 86.40.
How can I track what happened here and find a solution to it moving forward?
0
Answers
I am fairly certain that this error happened due to customisation.
If you have access to the customisation, you'd need to debug and find out what's happening.
J