After BC upgrade from 14 to 20 on-prem, can't install Email - SMTP Connector and other apps on DVD

NoelineNoeline WindhoekMember Posts: 48
Hi all

We upgraded version 14 to 20 and it went smoothly. We can run the web client and the data is there. Everything looks fine. Now we want to publish additional apps from the Applications folder, but when we run the Publish-NavApp in Powershell it appears to not be published because we can't install it and if we run Get-NavAppInfo, it is not there. And no error message, and nothing in Event Viewer.

We have tried various switches and parameters but the end result is pretty much the same.

Publish-NAVApp -ServerInstance xxx -Path "D:\Dynamics.365.BC.38230.W1.DVD\Applications\Email - SMTP Connector\Source\Microsoft_Email - SMTP Connector.app" -PassThru

When we execute with PassThru it does return the following:-

Email - Current User Connector Microsoft 20.0.37253.38230 MicrosoftDynamicsNavServer$xxx

But for the life of me I am unable to find it to install. We have scoured the internet to no avail. Has anyone come across this before or have any suggestions?

Regards - Noeline

Answers

  • NoelineNoeline WindhoekMember Posts: 48
    Just some feedback on the above.

    The upgrade was done on one computer and then the upgraded db was copied to a dev computer, and to their Azure VM server. In each case we created new instances for the upgraded database.

    We were not able to publish the Microsoft email extension on any of them. Then we pointed the default instance to the upgraded database, and were able to publish on the upgrade computer, and on the clients Azure computer, but still not on the dev computer. Since instances are copied from the original instance one would not expect them to be different but it seems they are. While we can carry on now that the email extensions are installed, we still don't know why it behaved the way it did, and are still unable to publish the ms extensions on the dev computer.

    Any comments or suggestions would be appreciated.
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