Hi we have a situation, where we have received X quanity from a purchase order in our warehouse location.That X quanittiy was tranasfered to Internal Locations via Transfer Orders.
Now the buyer realizes that there is some issue with the Dimensions on PO, so thinking to Undo-Receive it and receive on correct Dimensions.
When we bring back all the X items from Transferred location to the base(warehouse) location. And tries to do a Undo Receipt we get below error:
Microsoft Dynamics NAV
Entries applied to an Outbound Transfer cannot be unapplied.
OK
Any ways to resolve this ?
0
Answers
Solution: Entry and post a Purchase Return Order (or Credit memo) and assign the "Applies-To Entry" to the Item ledger create by the Transfer Receipt that brought the inventory back to the location. Then use that credit to offset the invoice of the original purchase.