Hello, a user have to connect to navision using RDP. When she tries to export Vendor ledger entries to Excel, a blank Excel sheet opens. When she tried to copy the lines from Navision and paste it on the Excel installed on her Laptop, the format of the amount changes. For all 4 figures amount, the formatting is as Text and for the 3 figures amount it is as Number.
It does not seem to be a permission or Excel issue because when we tried to connect to Navision on the server with her user credentials, the export to excel and Copy paste of the vendor ledger entries work fine.
Any hint of how to resolve it?