NAV 2018 Web Client freezes on blue Microsoft Dynamics NAV screen

airam

hello,

we are trying to deploy NAV 2018 Web Server Components in a Three Computer Environment and we are stuck with a blue screen showing Microsoft Dynamics NAV and after some minutes it gives an error 'Sorry, that didn't work. An error has occurred'

Some points to note

• On the same setup there is already a BC web instance which is working fine
• We are able to access NAV2018 through the App but not through a browser!

Can you please shed some light on what could be wrong?

Thanks in advance!

kylehardin

Stop the NAV Service Tier. Stop IIS. Start NAV Service Tier - check the application event log for errors.
Start IIS. Check the event log. Attempt a Web client connection. Check the event log.