We've had a problem that a record in "Posted Document Dimension" already existed, while posting an invoice, at the point where these records are inserted. This gave an error and we could fix it by deleting the orphan in table 359, but we haven't found the reason for this.
Has anyone had this before? Is there a hotfix for this problem?
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2) It can be because the DB was "Cleared" - there was some posted entries and someone wanted to clear the company and forgot to clear the table "Posted Document Dimension".
3) Some customization is creating the entries once more...
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2) No, this company has never been cleared. I know this for sure.
3) I've checked all the customized code, but couldn't find any code that could cause this problem. We use the standard posting routines and aren't modifying those tables ourselves.
No one has had this before?
MVP - Dynamics NAV
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NAVERTICA a.s.
However, the customer wants to know how this could happen and that is our problem now.
If there is no error in the code, perhaps the customer has messed up his data.
E.g.: Created a posted document and renamed it, reset the noseries. The posted document dim is not renamed in that case.
The customer hasn't messed up his data. The change log is enabled for the posted document tables, and this doesn't show any user-modification for these tables.