Web client not connected

kmkaot
Member Posts: 261

I am unable to loging to web client event I have correct user id and passord.
Please can you help me for the what reason I am not abale to login

0
Answers
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Hi kmkaot, can you share more details about which causes you’ve already excluded?
- Can you connect with BC through the Windows RTC?
- Have you checked the Windows Event Viewer application log for errors?
- Have you validated if the settings of the webclient in navsettings.json correspond with the NST configuration? (ClientServicesCredentialType, ClientServicesPort, ManagementServicesPort)
- Is it a new installation which never worked before or did it break?
0 -
• Can you connect with BC through the Windows RTC?
Yes, I can connect
• Have you checked the Windows Event Viewer application log for errors?
No log Updates
• Have you validated if the settings of the webclient in navsettings.json correspond with the NST configuration? (ClientServicesCredentialType, ClientServicesPort, ManagementServicesPort)
I dont know
• Is it a new installation which never worked before or did it break
I was running build 2 successfully
0
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