BC140 Can't print directly

LCosta

Hey everyone,

BC Version:



Problem:
On the RTC I can't print directly a report, when I press print and select the printer/xps/pdf or any other thing it just crashes my client.
It works fine with the Webclient, but not with the RTC.



If I do preview and then print on the preview it works OK.
I've tried this in different computers, all do the same. So i think it might be a problem with this BC version. (EDIT)

The errors reported on the Event Viewer:





AND




I know RTC is deprecated, but if you guys could help me out on this one It would be much appreciated.

Thanks in advance!

kylehardin

Stating. CU3 fixed that problem for me. It isn't one of the stated fixes in the release note, but it failed in CU2 and worked in CU3. We were having this same RTC printing problem.

https://support.microsoft.com/en-ca/help/4501292/released-cumulative-updates-for-microsoft-dynamics-365-business

SanderDk

Can you compile Page 50027?

LCosta

Yes I do. The problem is general, can't print any report directly. Tried in diferent computers and all give error. I think it has to be something with this build. I've even installed the same build in another environment and gives the same problem.

kylehardin

This was addressed in a cumulative update.

LCosta

Are you asking or stating? Can u share the link pls where they address that? Cause i can't find anything about that...

kylehardin

Stating. CU3 fixed that problem for me. It isn't one of the stated fixes in the release note, but it failed in CU2 and worked in CU3. We were having this same RTC printing problem.

https://support.microsoft.com/en-ca/help/4501292/released-cumulative-updates-for-microsoft-dynamics-365-business

LCosta

First of all thank you very much for your reply.
Was about to give up and do just that! To bad there's no hotfix for it... Are you still using CU2 objects or you changed that also? Cause if I go that path I still have to use CU2 objects cause of localization issues.

kylehardin

We haven't gone live yet and have all of our setup data in a large rapid package, so we destroyed the database, created a new CU3 one, and then installed our custom AL app. So we are using CU3 base objects.

kriki

[Topic moved from 'NAV/Navision Classic Client' forum to 'NAV Three Tier' forum]