Login NAV must use run as diff user

julkifli33

Hi all,
my customer is using nav 2018
RTC

but some of the users must login using Run as Diff user
even though they will key in same domain\userid and password, then they can login

but if only double click, nav wont recognized.
any advise?

Thanks

SanderDk

Sounds like you sid from Active directory have been changed from what you uses computer thinks they have and what NAV have.

julkifli33

I think so..
a couple weeks ago, customer changed their internet provider
and some of the network has changed.
I will try to delete users and re-add back.
not sure this will works or not

KTA8

Is sounds more Sander said. You can use windows credentials, that way the user and password would be that instead of the session.

julkifli33

i am using windows credential.
after i remove and readd back user
still failed.

SanderDk

Hi @julkifli33,
Please check what windows security identifier (SID) on the machine, and check them in NAV does these two match?

julkifli33

After i delete the user and then re add baxk the user... Is different SID