Could not load file or assembly Microsoft.Office.Interop.Outlook

jorisvejorisve Posts: 3Member
When trying to send invoices via email on a new computer, the following error is thrown:
A call to Microsoft.Dynamics.Nav.Integration.Office.Outlook.IOutlookMessage.CanInitializeOutlook failed with the following message: Could not load file or assembly Microsoft.Office.Interop.Outlook, version=15.0.0.0,Culture=neutral.PublicKeyToken=71e9bce111e9429c of one of its dependancies. Acces denied.
When NAV is running as admin, the error is not shown and the invoice can be send using Outlook without issues.

What could be the issue here?

Best Answer

  • jorisvejorisve Posts: 3
    Accepted Answer
    I was able to resolve the issue in the meantime. The issue was not with the dll mentioned in the error message. The issue was with the dll called: office.dll
    The user had no read/execute rights on this assembly.
    After adding the rights for the user, the issue was resolved.

Answers

  • SanderDkSanderDk Posts: 248Member
    Try removing Office pack and NAV, then Install Office pack and lastly install NAV Client
    For help, do not use PM, but use forum instead, perhaps other people have the same question, or better answers.
  • jorisvejorisve Posts: 3Member
    Accepted Answer
    I was able to resolve the issue in the meantime. The issue was not with the dll mentioned in the error message. The issue was with the dll called: office.dll
    The user had no read/execute rights on this assembly.
    After adding the rights for the user, the issue was resolved.
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