Posted Sales Return Receipt- Credit Memo doesn't exist

IvonaK

Hi all,

My client has created a Sales Return Order and has posted but the Sales Credit Memo doesn't exist and now the Completely Invoiced =false and the Cost Amount Expected <> 0
Is there something that I can somehow completed the invoice and transfer the Cost Amount Expected to Cost Amount Actual. Please note that the posting date of the document no it is on 04-12-2017

Any advice,

Thanks a lot

TallyHo

You need to process the posted sales return order on a creditmemo, like you would add posted shipments to a sales invoice. You've probably posted the Sales Return order for receipt only.