To cancel or correct a posted sales invoice

Alateng

Dear all,

I try to cancel or correct a posted sales invoice but I cannot find the actions 'cancel' nor 'correct'. I have tried to customise ribbon and add the action 'Correct' to 'Show actions in this order' under Home or Actions. But I still cannot find them on the action. I tried to change the user personalisation to small business on my cronus Danmark A/s. Still not working. Anyone?

kriki

[Topic moved from 'Navision Financials' forum to 'NAV Three Tier' forum]

txeriff

The way for "correcting" an invoice is to create a credit memo and apply-to the invoice (there is a field where it says apply to)
You can use copy document option from the credit memo.

The same applies to correct a wrong credit memo.

Alateng

Thanks for your reply. Yes, I know how to create a credit memo. But there's a function called correct or cancel invoice. Check the function on microsoft.

https://docs.microsoft.com/en-us/dynamics365/business-central/sales-how-correct-cancel-sales-invoice

nav13

Did you get a solution to this issue?