An error occurred during rendering of the report

Hi guys,

A friend updated OS from windows7 to windows10,
the error message appeared when he tried to create the invoice report. :'(
Is there anyone can kindly let me how to slove the issue.

Best,
Konan

Answers

  • Konan0108Konan0108 Member Posts: 4
    He is unable to transform the invoce into PDF doc.
    Word and Excel file is fine.
  • SanderDkSanderDk Member Posts: 373
    What version of NAV are you running?
    For help, do not use PM, but use forum instead, perhaps other people have the same question, or better answers.
  • Konan0108Konan0108 Member Posts: 4
    Thank you very much for the reply.

    I'm running NAV 2017, but the guy got the problem is using an old version. Is the old version of NAV not compatible with windows10?
  • wolfskinwolfskin Member Posts: 83
    What is the program that you use to open the PDF file?
    Can you show us the error message while transforming invoice to PDF?
    Did you check an error message in EventViewer?
  • Konan0108Konan0108 Member Posts: 4
    SanderDk wrote: »
    What version of NAV are you running?

    The message shows:

    rendering output for the report failed
    and the following error occured: an error occured during rendering of the report.

    The issue is when he was trying to transform the voice into PDF, the
    error happens.

    Any suggestion?
  • SanderDkSanderDk Member Posts: 373
    hi Knonan0108,
    Is there any error in the event view?
    Can other client run the report?

    For help, do not use PM, but use forum instead, perhaps other people have the same question, or better answers.
  • Developer101Developer101 Member Posts: 352
    do you have Microsoft Print to PDF as printer?
    United Kingdom
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