Vendor payment

We are having trouble with a vendor. His Expense ACH kicked back in November. because this was part of a large purchase journal, and to pay him the next time, we entered an invoice. Since then, the amount $100 kept wanting to be populated each expense processing, so we entered a credit memo on 04.01.2018. I am not sure why the payment from 11/13 is showing as a remaining balance, and since it does, the current expense of $10.14 will not pull into the payment journal. Can you please advise us on how to clear this up.

Best Answer

  • navisionerinnavisionerin Member Posts: 161
    Answer ✓
    Turned out, we just needed to post a new invoice with the remaining amount

Answers

  • golfergolfer Member Posts: 88
    Nobody in this forum can answer this. Ask your Financial dept or partner to help you.
  • navisionerinnavisionerin Member Posts: 161
    Isn't it a NAV problem? Why is it just not pulling the entry..?
  • navisionerinnavisionerin Member Posts: 161
    Answer ✓
    Turned out, we just needed to post a new invoice with the remaining amount
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