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Interaction log delivery status for Email failure
DP_JoeyT
Member Posts: 3
Hi,
One of our customers has requested to log the email sent success/failure on their interaction logs, however, after searching around, it seems that for emailed interactions, the delivery status will be blank (?).
Is there any way to create a feedback to populate the status as "Error" in case of the email being sent to an invalid recipient or being bounced back?
Thanks and regards
One of our customers has requested to log the email sent success/failure on their interaction logs, however, after searching around, it seems that for emailed interactions, the delivery status will be blank (?).
Is there any way to create a feedback to populate the status as "Error" in case of the email being sent to an invalid recipient or being bounced back?
Thanks and regards
0
Answers
Email has taken the model for mail and the response for example isn't mandatory. Is true that in the last email server implementations is a quite usual functionality but no obligatory.
Other thing to take in mind is NAV makes request depending how you do it. You can send the email using user interface or server but in both there is a mail server which manage permissions, inbounds, ....