SAVEASPDF in NAV2017 suddenly takes much more time

pprodoehl

Dear all,
as we regularly have to save about 2.000 invoices as pdf files we are using the REPORT.SAVEASPDF code. The average saving time has been about 5 seconds per document. The size of one file is about 170 KB.
Suddenly it takes up to 35 seconds per document. We cannot find out the cause for it. When I manually print an invoice as pdf, directly from the RTC client at the middle tier server, it still only takes about 5 seconds.
Does anybody have an idea what could be the cause? If you know an alternative way how to save documents as pdf files in a fast way I would be grateful for a hint.
Best, Paul

pprodoehl

RockWithNAV

Seems like your CPU Usage has gone high. I will request you check these stuffs. Sometimes we go on hunting in NAV but the real culprit is some unnecessary programs are sucking the CPU.

pprodoehl

Hi RockWithNAV,
thx for your reply. In case the cpu would cause the delay it would as well happen while printing as a pdf manually. Still, I checked it and I have been confirmed. The CPU load was the same for both functionalities.

RockWithNAV

Then in that case you need to debug your code and find out which line of code is actually taking time, may be some other line of code is the issue.

Thats the only way to find the root cause and solve it up!!

kriki

[Topic moved from 'NAV Tips & Tricks' forum to 'NAV Three Tier' forum]

pprodoehl