Error "Sorry, we just update this page. Reopen it, and try again" in NAV 2018

hGarrido
hGarrido Member Posts: 4
in NAV Three Tier
Hello everyone,

We upgrade a client to NAV 2018, and we have an error when the customer try to use dimensions. If the customer insert dimensions in sales quote recives the next error: "Sorry, we just update this page. Reopen it, and try again". I debug it and I can see that this error is in function ShowDocDim in table 36-SalesHeader. The error is on the MODIFY, but in SalesHeader table we don't have any code in OnModify function.

This NAV es 2018 CU0 and I try to find this crash, but I can't. I feel that if I upgrade to the last CU (in this moment, CU9), I'll continue getting the error.

Anyone can help me?

Best regards.

Answers

  • Roelof
    Roelof Member Posts: 377
    I'm getting the same error when I do an upgrade from NAV2013 to NAV2018, during the upgrade process.
    Roelof de Jonghttp://www.wye.com
  • Baltzer
    Baltzer Member Posts: 2
    I'm also getting this error in an upgrade from NAV2015 to NAV2018 when upgrading the data.
  • vremeni4
    vremeni4 Member Posts: 323
    Hi,

    I got the same error message and I managed to fix it.
    It is a bug in NAV 2018, Microsoft is working on as it as far as I managed to find out.

    I am not sure if it is the same issue in your case, but the problem is caused by existing error message during insert modify.

    previous code that caused the error message
    - snip ---
    IF NOT RecordReference.INSERT(TRUE) THEN BEGIN
    RecordReference.MODIFY(TRUE); // here it would stop and show the error
    END;

    ---snip----

    So I changed the code like this and it works.
    ---snip---
    IF NOT RecordReference.INSERT(TRUE) THEN BEGIN
    CLEAR(RecRef2);
    RecRef2:= RecordReference;
    CLEARLASTERROR; // this does nto do much, so you cna remove it
    RecRef2.FINDFIRST; // This seems to resolve the issue
    RecRef2.MODIFY(TRUE);
    END;
    ---snip---

    I hope this helps.
    Thanks

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