batch post print

Some one help me here I have a batch report that is created when one ends an order to create a dispatch list,on end order the system generates two reports which is part A and B(divided the products into A and B and have the same order number) where part A comes first then Part B,at some point the part A is not printed and vice versa not regularly but on some instances it does not print the batch report to sato printer what can be the problem but one can go ahead and print copies of missing A or Bs I ahave a log for the prints which doesnt log the missing prints when printed.Thanks
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