NAV 2017 web client on iPad - issue entering input

borealis

We have a client that is trying to add customers via the webclient and is having input issues. Other applications accept input just fine, but when trying to type in NAV fields they can hit a digit 20 times and get 1 digit. The on screen keypad blinks the keys to indicate they are being pressed, but the input doesn't appear in the selected field. The fields are not marked uneditable, as we can enter data, albeit very very infrequently. We cannot reproduce the issue with our iPad that we use for testing (connected to their server). Has anybody else experienced this issue?