Open statement Missing sales and payment entries

yong

Hi,

I am using LS retail Dynamics Nav 2017 cu5
I have a single database environment, when I am trying to post a statement, it says that the transaction i am trying to post has missing sales and payment entries. Upon checking the transaction header, it has tagging sales entries 2 and payment lines 2. But when i go to sales and payment entries table I don't see any entries pertaining to that transaction header.

It seems that i have corrupted transaction or it didn't write to those 2 table.

Please help how can I avoid/fix this scenario cause it happens on several stores.

Thank you.

kriki

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