Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.7K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 305 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 993 SQL General
- 384 SQL Performance
- 34 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 260 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
Nav freezes while applying customer entries
NazD
Member Posts: 1
Hi,
Greetings!
We have 2009 installed for one of client.The 2009 NAV is opened via Citrix.Now this is unique issue only ONE user is facing.When she drills on the customer card balance and tries to apply customer entries and selects more than 1 and applies(f9) the system freezes.This behaviour is observed only sometimes ..Most of the times it freezes. As we are supporting this client we did the following steps
1.Checked user citrix profile-No issue found
2.Checked code -no validation written
3-Checked on sql-no blokcing process or any task running behind which may ask for user output which freezes the screen
4.Checked roles and permission-Another user has same roles but only issue is observed for this user
We have tried all and not going anywhere.User if frustrated and keeps on escalating
Kindly help.
Greetings!
We have 2009 installed for one of client.The 2009 NAV is opened via Citrix.Now this is unique issue only ONE user is facing.When she drills on the customer card balance and tries to apply customer entries and selects more than 1 and applies(f9) the system freezes.This behaviour is observed only sometimes ..Most of the times it freezes. As we are supporting this client we did the following steps
1.Checked user citrix profile-No issue found
2.Checked code -no validation written
3-Checked on sql-no blokcing process or any task running behind which may ask for user output which freezes the screen
4.Checked roles and permission-Another user has same roles but only issue is observed for this user
We have tried all and not going anywhere.User if frustrated and keeps on escalating
Kindly help.
0