RTC - some ribbon buttons not enabled
koengabriels
Member Posts: 1
NAV2016 CU19 - NAV2017 CU06 RTC client
Sometimes users complain that there are some buttons in the ribbon of a page are not enabled. They are grey and seem not to function. This appears for example in the customer card page and the sales quote page.
Sometimes you can click them (even when they appear not enabled) and sometimes you can't. This behaviour has been reported by users in NAV2016 and NAV2017 at different customers.
If you close the client and reopen the client with the same page, everything is normal again. What could be the problem ?
Sometimes users complain that there are some buttons in the ribbon of a page are not enabled. They are grey and seem not to function. This appears for example in the customer card page and the sales quote page.
Sometimes you can click them (even when they appear not enabled) and sometimes you can't. This behaviour has been reported by users in NAV2016 and NAV2017 at different customers.
If you close the client and reopen the client with the same page, everything is normal again. What could be the problem ?
0
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