Outlook sync

foo_bar

Hello,

I am in the process of trying to sync my nav contacts to outlook.
When I test my connection to nav from outlook, it gives back OK.
But when I try to do a sync for contacts I get following error:


so I enabled the logging, and this is what is generated:

Info: 26/10/2017 16:52:50 [1] Synchronize button is clicked.
Info: 26/10/2017 16:52:50 [1] Synchronization is not currently running.
Verbose: 26/10/2017 16:52:50 [1] SynchronizationProgressForm initialization.
Verbose: 26/10/2017 16:52:50 [1] SynchronizationProgressForm custom initialization.
Verbose: 26/10/2017 16:52:50 [1] SynchronizationProgressForm size is changed.
Verbose: 26/10/2017 16:52:50 [11] BackgroundWorker do work.
Verbose: 26/10/2017 16:52:50 [11] Load SynchConflict data set.
Verbose: 26/10/2017 16:52:50 [11] Get reading isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Load SynchError data set.
Verbose: 26/10/2017 16:52:50 [11] Get reading isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Load NavisionSynchronizationEntity data set.
Verbose: 26/10/2017 16:52:50 [11] Get reading isolated storage stream.
Verbose: 26/10/2017 16:52:50 [1] SynchronizationProgressForm load.
Error: 26/10/2017 16:52:50 [11] Dump of exception type 'System.Runtime.InteropServices.COMException'
Message: Could not open the item. Try again.
Stack trace: at Microsoft.Office.Interop.Outlook.NameSpaceClass.GetFolderFromID(String EntryIDFolder, Object EntryIDStore)
at Microsoft.Dynamics.NAV.OLSync.NAVSyncAddIn.Synchronization.Common._CheckFoldersDeleted()
at Microsoft.Dynamics.NAV.OLSync.NAVSyncAddIn.Synchronization.Common.DoSynchronization(BackgroundWorker worker, DoWorkEventArgs e)

Verbose: 26/10/2017 16:52:50 [11] Save SynchConflict data set.
Verbose: 26/10/2017 16:52:50 [11] Get writing isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Save SynchError data set.
Verbose: 26/10/2017 16:52:50 [11] Get writing isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Save NavisionSynchronizationEntity data set.
Verbose: 26/10/2017 16:52:50 [1] Folders_FolderChange().
Verbose: 26/10/2017 16:52:50 [1] Load NavisionSynchronizationEntity data set.
Verbose: 26/10/2017 16:52:50 [1] Get reading isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Save SynchConflict data set.
Verbose: 26/10/2017 16:52:50 [11] Get writing isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Save SynchError data set.
Verbose: 26/10/2017 16:52:50 [11] Get writing isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Save NavisionSynchronizationEntity data set.
Verbose: 26/10/2017 16:52:50 [11] Load SynchConflict data set.
Verbose: 26/10/2017 16:52:50 [11] Get reading isolated storage stream.
Verbose: 26/10/2017 16:52:50 [11] Load SynchError data set.
Verbose: 26/10/2017 16:52:50 [11] Get reading isolated storage stream.
Info: 26/10/2017 16:52:51 [11] Synchronization is finished.
Verbose: 26/10/2017 16:52:51 [1] BackgroundWorker run worker is completed.
Verbose: 26/10/2017 16:52:51 [1] SynchronizationProgressForm is closed.

I am only syncronizing the contacts of type person in to my outlook contacts folder.

anyone has a suggestion for me where to look next?

thanks in advance

foo