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Problem with reports printing
Antoniomvalls
Member Posts: 34
Hello, i'm having a very strange issue.
We have migrated from NAV 5 to NAV 2016 and this is what happened:
When i print a report directly in NAV 2016 its format is very ugly, bold, without margins....
however, when i print it in pdf and from there to the printer everyting goes well and the document printed is ok.
What could i do?
We have migrated from NAV 5 to NAV 2016 and this is what happened:
When i print a report directly in NAV 2016 its format is very ugly, bold, without margins....
however, when i print it in pdf and from there to the printer everyting goes well and the document printed is ok.
What could i do?
Giving thanks is always wellcome
0
Best Answer
-
Slawek_Guzek
Member Posts: 1,690
It could be a problem with missing printer driver.
When you connect through a remote login to the server the local printers are connected in the session. Sometimes, in case of non-ntandard (or "less-standard") printers there is no printer driver available on the server and windows tries to match and apply the closest matching driver.. Which sometimes work and sometimes not really.
Check the default printer driver on your local PC, and make sure the same driver is installed on the terminal server.
Slawek
Slawek Guzek
Dynamics NAV, MS SQL Server, Wherescape RED;
PRINCE2 Practitioner - License GR657010572SG
GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-031
Answers
When you connect through a remote login to the server the local printers are connected in the session. Sometimes, in case of non-ntandard (or "less-standard") printers there is no printer driver available on the server and windows tries to match and apply the closest matching driver.. Which sometimes work and sometimes not really.
Check the default printer driver on your local PC, and make sure the same driver is installed on the terminal server.
Slawek
Dynamics NAV, MS SQL Server, Wherescape RED;
PRINCE2 Practitioner - License GR657010572SG
GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03