Windows lock screen and NAV

spider1269
spider1269 Member Posts: 77
in NAV Three Tier
As of last week we've had multiple users that are having the Windows lock screen activate while in NAV. They can be in the middle of entering data and the lock screen will activate. We aren't convinced it has anything to do with NAV but we're stumped. We're looking at maybe a Windows Update or possible virus.

Anyone else having this issue?

Answers

  • Slawek_Guzek
    Slawek_Guzek Member Posts: 1,690
    Hi,

    Is it possible that users have Ctrl+L shortcut on some Page for someting, and that on user's keyboards they have Windows key close to the Ctrl key, and they're pressing Windows+L rather than Ctrl+L ?

    Windows+L locks the workstation...

    Slawek
    Slawek Guzek
    Dynamics NAV, MS SQL Server, Wherescape RED;
    PRINCE2 Practitioner - License GR657010572SG
    GDPR Certified Data Protection Officer - PECB License DPCDPO1025070-2018-03
  • spider1269
    spider1269 Member Posts: 77
    Thanks for the idea. We had thought of that but users are seeing this even when they click on a field. No shortcuts were used at the time.
  • vaprog
    vaprog Member Posts: 1,163
    Normal Windows PC with locally installed Windows Client? Published app? Remote whatever? What version of whatever seem relevant?
  • spider1269
    spider1269 Member Posts: 77
    ClickOnce app. Running NAV2015 on Windows 10.

    We did find a user that didn't have issues on Windows 7. We swapped his computer last week with a Windows 10 computer and now he has the screen lock issue.

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