Income account balances are not getting zero

kmkaot

Dear Friends,

Even after running close income statement , general line are not created, but balances are still there.
How to close these balances

neilgf

Hi. The close year end process involves 2 steps: close year end and create / post the year end journal. So when you say 'general line not created', are you saying no year end journal was created from the relevant menu option? If so something has not worked and you will have no 'C' closing posting dates in the GL entries which clear the values to reserves. Neil

kmkaot

Hi
When run the 'Close Income statement' no Journal lines created. when we look at balance date still values are there.

I am sorry I could not understand above your text. Please elaborate or advice what to do
Warm regards
kris