Dynamics NAV does not connect to SMTP Server

Good Afternoon,

I have a Dynamics NAV 2013 server that is set up to send emails (statements, etc) through our windows 2008 smtp server.
Using basic authentication with a username and password.

We had the smtp server crash this weekend, so i moved it to another server.

I've adjusted settings in NAV, to the new smtp server, but it will not work.

I can telnet to the server on port 25, and send an email successfully that way.

I'm not sure what else to try / look at at this point. The settings on the new smtp server are the same as the old one.

any suggestions would be helpful!

Error in job queue = The SMTP mail system returned the following error: Failure sending mail.Unable to connect to the remote server.

Thanks!






Best Answer

  • mike@rembrandtcharms.commike@rembrandtcharms.com Member Posts: 3
    Answer ✓
    I found the answer... we use a lanham module and there is a table e-mail setup that was still referencing the old smtp server.

Answers

  • To make things more puzzling, emails will send if they are not going through the job queue. I.E. to send a PO to a vendor, it works just fine.

    However, if I use the job queue to send a statement or invoice, it gives the error.
  • krikikriki Member, Moderator Posts: 9,115
    [Topic moved from 'NAV/Navision Classic Client' forum to 'NAV Three Tier' forum]

    Regards,Alain Krikilion
    No PM,please use the forum. || May the <SOLVED>-attribute be in your title!


  • mike@rembrandtcharms.commike@rembrandtcharms.com Member Posts: 3
    Answer ✓
    I found the answer... we use a lanham module and there is a table e-mail setup that was still referencing the old smtp server.
Sign In or Register to comment.