2016 Web Client error message (The network is currently unavailable...) when running a report

apapapap Member Posts: 67
edited 2017-05-25 in NAV Three Tier
Hi everyone,
we are getting this error message: "The network is currently unavailable. The connection will resume when network access is restored" when running reports from a 2016 Web Client even after some time the report is finishing correctly and populates correct the dataset and the layout. :# . The Web Client is running on the internet accessing a public web base url.
Because we haven't seen it again, does anybody know from where this message is populated?
Any helpwill be appreciated.
I will update later again the post because right now we are investigating the event viewer of the servers and the logs of the IIS
Kind regards
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