Problem with the Outlook add in

AitorEGAitorEG Member Posts: 342
Hi everyone,

I'm trying to synchronize my NAV2017 with the Outlook 2016. The connection seems to work, as you can see in the next image:
vqwsiy72b715.png

But when I try to use the add in, it doesnt load correctly, and I can see a red cross indicating an add in error, like this:
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uaqffacck6bo.png

Why can be this happening? The sinc seems to be OK, I have synchronized the contacts from the Cronus database...
WHere can the error be?

THank you very much!


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