Problem with the Outlook add in

AitorEG

Hi everyone,

I'm trying to synchronize my NAV2017 with the Outlook 2016. The connection seems to work, as you can see in the next image:


But when I try to use the add in, it doesnt load correctly, and I can see a red cross indicating an add in error, like this:



Why can be this happening? The sinc seems to be OK, I have synchronized the contacts from the Cronus database...
WHere can the error be?

THank you very much!