[SOLVED]Update HelpServer Name in "ClientUserSettings" for all users

allenyyzhou

Dear All

I installed Help Server in a separate server, but in every users's local "ClientUserSetting", the "Help Server" is the Client server itself (Default value?), I can change the setting in "ClientUserSettings", problem is we have several hundreds users and how to make sure the new user will have the correct "HelpServer" in their "ClientUserSetting"?

Will re-install RTC client help?

By the way, version is NAV 2016.

allenyyzhou

Did someone faced the same problem?

kalyankandimalla

Hi,

Have you tried changing the settings in ClientUserSettings.config file, in the path C:\ProgramData\Microsoft\Microsoft Dynamics NAV\90 which will be common for all users.

Also please find the below link

https://msdn.microsoft.com/en-us/library/dd301077(v=nav.90).aspx

allenyyzhou

Hi, Kalyankandimalla

Thank you, I think you solved my second problem, by change the file in ProgramData, all new user will be got correct configure.

And for existing user, I think it is better to change one by one in their local folder.

allenyyzhou

Oh, I forgot how to mark this as "Answered"

kalyankandimalla

Hi, thanks for the update.
Please choose 'yes' on below question.

Does this answer your Question?

kalyankandimalla

You can see this in the previous answer I gave you.

allenyyzhou

Hi, Kalyankandimalla

I understand what you mean now, I also checked my previous answered questions, should be a "Does this answer your Question?" at the end of every answer, but not in this post, there are no "Yes" or "No" in any answer for me to click, I do not know why.

allenyyzhou

This is what I can see.

kalyankandimalla

Hi Allenyyzhou,
Thanks for the update. I too don't know the reason.