New user roles - RTC able to login but web not able to login

vinoth

Hi all,

I created new user roles for purchasing manager. This role has below permissions.

1. Create purchase order
2. Create vendor master
3. View posted purchase receipts and posted purchase invoice.

I configured role and able to login in RTC 2016 but not able to login in web page.


Refer to attached error from web page screen i can't identify the error.
How to identity this permission error?

Please advise if anyone faced this issue.


Thanks
Vinoth

aceX

Add the same role center to Windows user, and to that user add the same permission set. There you will be notified which permission set you need to add to the user. Or, at first, try to add super permission to the user and try to open Web client, just to be sure that permissions are the problem.

Best Regards