RTC crashes after NAV 2017 Upgrade

ncmmoussaoui@outlook.com

Hi,

I upgraded from NAV 2016 cu11 to NAV 2017 cu1 everything went smooth during the process. However the RTC crashes shortly during the startup and returns the following errors:



Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: Microsoft.Dynamics.Nav.Client
Problemsignatur 02: 10.0.13682.0
Problemsignatur 03: 580f9fe5
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.0.30319.34209
Problemsignatur 06: 53489fcf
Problemsignatur 07: 37bd
Problemsignatur 08: d
Problemsignatur 09: System.ArgumentNullException
Betriebsystemversion: 6.3.9600.2.0.0.272.7
Gebietsschema-ID: 1031
Zusatzinformation 1: 26c1
Zusatzinformation 2: 26c1770e0fff0adbf49075aaecb17427
Zusatzinformation 3: 7ed3
Zusatzinformation 4: 7ed366e00bd3a324628a33cf7bf3b2bb

Application: Microsoft.Dynamics.Nav.Client.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentNullException
Stack:
at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProvideImage(System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>, Microsoft.Dynamics.Framework.UI.NavigationNode, System.String)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProcessDepartments(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Collections.Generic.IEnumerable`1<Microsoft.Dynamics.Nav.Types.Metadata.ActionBaseDefinition>, Microsoft.Dynamics.Framework.UI.UX2006.DepartmentNavigationNode, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext, System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProcessDepartments(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Collections.Generic.IEnumerable`1<Microsoft.Dynamics.Nav.Types.Metadata.ActionBaseDefinition>, Microsoft.Dynamics.Framework.UI.UX2006.DepartmentNavigationNode, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext, System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProcessDepartments(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Collections.Generic.IEnumerable`1<Microsoft.Dynamics.Nav.Types.Metadata.ActionBaseDefinition>, Microsoft.Dynamics.Framework.UI.UX2006.DepartmentNavigationNode, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext, System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProcessNavigationGroups(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Collections.Generic.IEnumerable`1<Microsoft.Dynamics.Nav.Types.Metadata.ActionBaseDefinition>, Microsoft.Dynamics.Framework.UI.NavigationNode, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext, System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProvideNavigationPane(Microsoft.Dynamics.Nav.Types.Metadata.MasterNavigation, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext, System.Func`2<Microsoft.Dynamics.Framework.UI.LogicalImage,System.String>)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationBuilder.BuildNavigationPane(Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext)
at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationBuilder.Build(Microsoft.Dynamics.Nav.Types.Metadata.MasterNavigation, Microsoft.Dynamics.Nav.Client.FormBuilder.UIBuilderContext)
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSession.RefreshNavigationForm()
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSession.get_NavigationForm()
at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSession.CreateLogicalForm(System.String)
at Microsoft.Dynamics.Framework.UI.UISession.CreateLogicalForm(System.String, Boolean)
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.ShowLogicalForm(System.String)
at Microsoft.Dynamics.Framework.UI.Windows.ClientSessionBase.RunCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunCore()
at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(System.Func`1<Int32>)
at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(System.Func`1<Int32>)
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()
at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.Run(Boolean)
at Microsoft.Dynamics.Nav.Client.Program.Main(System.String[])


+ System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2017-02-23T08:17:49.000000000Z

EventRecordID 41189

Channel Application

Computer ##################

Security


- EventData

Microsoft.Dynamics.Nav.Client.exe
10.0.13682.0
580f9fe5
KERNELBASE.dll
6.3.9600.17415
54505737
e0434352
0000000000008b9c
4c0
01d28dad409ba205
C:\Program Files (x86)\Microsoft Dynamics NAV\100\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
C:\Windows\system32\KERNELBASE.dll

I'm out of ideas, do you guys have any suggestions?

swpolo

Did you find solution?
This error is not informative.
Problem requires deep database exploration.

nhsejth

Hard to tell from this stacktrace, did you try to recompile the AL objects to ensure all metadata objects are in sync. Also verify that all client resource files are from the current version, could also try to get to the latest CU.

Kishorm

Could be a problem with menusuites - try deleting any extra one you have added and only include the standard ones that came with 2017 and see if that works.

davmac1

did you look at the event log - sometimes the errors and warnings there are very helpful