Job Queue heartbeats not updating

vijay_g

Hi,

In NAV 2013, i have setup the job queue "Start Automatically From NAS" and couple of job queue entries defined under this to run on diff-diff time on same day.

I am facing an issue, sometimes the job queue heartbeats are not updating and it shows previous days update even the Started check mark is true. anyone has encountered this before? Thanks!

ridz_robbin

Make sure it is set to ready? I mean there is no errors/exception?

zohaibu95@hotmail.com

Did you check the event viewer?

Harikiran

Firstly, select start automatically from NAS in Job Queues and select the NAS server instance.
Then in job queue entries, In general tab give Earliest start date/time mention the date and time for which it should run through NAS, In recurrence tab give the starting time and mark the days on which job queues should run. set the status to ready. You will be good to go.

maheshroyal34

Check if there is any entry with status "Error" in Job Queue Entries and Job Queue Log Entries for the respective Job Queue.?

vijay_g

ridz_robbin wrote: »

Make sure it is set to ready? I mean there is no errors/exception?

but if i have couple of job queue entries and there is error in one of them, does it cause to stop the next entries and not update heartbeat? Thanks!

vijay_g

Harikiran wrote: »

Firstly, select start automatically from NAS in Job Queues and select the NAS server instance.
Then in job queue entries, In general tab give Earliest start date/time mention the date and time for which it should run through NAS, In recurrence tab give the starting time and mark the days on which job queues should run. set the status to ready. You will be good to go.

yes, everything is setup in right way. sometimes there is an error in job queue and even if there is no error.

clementina

did you find out what was causing the issue?

vijay_g

no