How to undo Charge (item) return receipt?

UmairZulfi

Hi,

After posting a Sales Return Order, go to posted receipt -> Functions -> Undo Return Receipt and got the error that it can only be done for item type only. Is there another way of achieving this?


Thanks.

poppins

Same question...
Does std NAV block the undo process when there are charge lines? and what to do in this case?

Kishorm

Yes, standard NAV does only let you undo Item type lines

Instead you could post the Item Charge on an invoice and apply to the same lines that you applied the original Item Charge to when you posted the original sales return order.