How to fix unfinished posting PO

indypuspita

Dear Mibuso Forum,

Please help me on this case I'm facing right now.
There is a case, where when the user was posting the PO, contains of some items, and due to a reason, he suddenly canceled its process before it's done.
What's happening here is, there's Posted Purchase Invoice document, G/L entry, Value Entry, Item Ledger Entry have been created by system. but the thing is, vendor ledger entry (Account Payable on Vendor Card) has'n been created, and the PO still open because "Qty to Invoice" column (on line) is still filled by the numbers of quantity, while column "Qty Invoiced" is still blank, as if this PO is not posted the invoice yet. what's worse is, when we tried to post it again, it appears an error like:

"Line 0, of the receipt, which you are attempting to invoice, has already been posted"

Please help me out to fix this issue.

This case uses NAV 2013R2 version.

Many thanks for y'all assistance.


Indriani,

indypuspita

in addition, user uses NAV 2013R2 version.

Thanks,

indypuspita

in addition, user uses NAV 2013R2 version.

Thanks,

Sowkarthika

I guess the posting has not been done completely. You should take help from a developer/consultant to reverse the entries posted in ledger.

Kishorm

You also need to get a developer involved to fix the coding issue - it looks like someone has added a COMMIT somewhere in the posting routine which has resulted in some of the postings to be committed whilst other changes have been rolled back.

kriki

[Topic moved from 'Navision Financials' forum to 'NAV Three Tier' forum]