Solved: Report save as PDF Font problem

mikhael

Hello,

We have a barcode on sales invoice report. As barcode is just a font, the font file is installed on c:\windows\fonts –folder on the machine where NAV service runs.

When the user goes manually on the posted sales invoices pages and previews or saves the sales invoice report on pdf, the barcode shows fine.

However, when we are running the same process via simple code, in a codeunit there is just a line Report.savesaspdf, the barcode in the sales invoice report won’t show ok, doesn't recognize the barcode font.

Have you any ideas what is behind these two behaviors?

System: NAV 2015. The NAV client and service are running both on the same machine and the service account have access to c:\windows\fonts –folder and to the barcode font..

mikhael

Hey,

Thanks for your reply Kyle.

The weird thing was that we were running both the Nav client and Nav service on the same server. Only the Nav service user account was different.

This case was now resolved by restarting the server. Because the server was maintained by other party, this was not obviously the first trick for us to try. So it appears that Windows needs restart before newly installed fonts will be available to other users as well.

kylehardin

Your first example is running on the client, and the second example is running on the NST. Make sure the font is also installed on the NAV Service Tier server.

mikhael

Hey,

Thanks for your reply Kyle.

The weird thing was that we were running both the Nav client and Nav service on the same server. Only the Nav service user account was different.

This case was now resolved by restarting the server. Because the server was maintained by other party, this was not obviously the first trick for us to try. So it appears that Windows needs restart before newly installed fonts will be available to other users as well.