Citrix session issue

Hi, All,

We connect NAV5.0 through Citrix. There is an issue for few weeks. The session doesn't exit from Citrix server when user log off from Navision. We can see many instances of fin.exe running on Citrix server for one user. It causes the no. of user reaches the license limit. We have to manully delete fin.exe on Citrix server. It must be related to some changes for Citrix but the Citrix team has no idea what change causes this issue. Does anyone face the same issue before? Appreciate if you can help.
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