Error message; Customer: The Sales Header does not exist. NAV 2013

Thomas_H

Hi,

I receive the following error message when opening customer card: Customer: The Sales Header does not exist. Identification fields and values: Document Type='Invoice', No.=XXXXXX'

I don't manage to find the related order and no trace in the customer ledger entries. Does a manually created invoice with that number if number series is set to manual would remove this ongoing error message?

Thank you in advance for your comments.

Thomas

Thomas_H

Further on i receive the related message that block any actions relateed with this customer; "The record that you tried to open is not available . The page will close or show the next record."

LMAG

Hi,
I think you have a let a filter on the card. So after validate the record change table and was deleted on the current table/ When you come back the filter already exist and you have this message.
You need to remove filters before quit the card form.

When you have this message is too late for remove filters, the only solution is to delete the zup file.