Automatically Idle Client Timeout - NAV2016 - doesn't work!

James1707James1707 Posts: 13Member
Hello,

I have problem with NAV 2016.

I set at the NAV Service Instance property: Idle Client Timeout for 10 minutes (00:10:00), but it doesn't work.

If i set this property for 1 minutes (00:01:00) it's work, but only if i go deeper in app and leave idle.

I have seen many tutorials about set this property, but neither of them doesn't work in my case,

If you have any suggestions please let me know.

James

Best Answer

Answers

  • James1707James1707 Posts: 13Member
    Hi,

    It's working :)

    Thank you,
    James
  • James1707James1707 Posts: 13Member
    But it does't work perfect :) after Idle Timeout NAV is crash - it's normal?

    James
  • PhennoPhenno Posts: 630Member
    What do you mean by crash? Usually, it will show error something like "NAV cannot get connection" and then it will close.
  • James1707James1707 Posts: 13Member
    Yes, i get this message like 'NAV cannot get connection' but next i get this standard crash error : Microsoft.Dynamics.Nav.Client has stopped working
  • PhennoPhenno Posts: 630Member
    Hm, don't know about that, id could be build version specific issue. Check the event log on that computer, and if it happens on all computers or single one.
  • abaninasabaninas Posts: 11Member
    Hi,

    It is not working !!!!!!!!!!!!
    I have set Idel Client Timeout = 00:15:00 & Keep Alive Interval = 00:16:00
    Version is NAV 2016 Update 11 Bulid NAV.9.0.46773.W1

    Please advice
  • omerfarukomerfaruk Posts: 9Member
    edited 2018-03-08
    Phenno wrote: »
    it seems that now you have to set KeepAlive packet on every clients computer

    Hi, can you elaborate a bit this part? How can I do that? thanks.
  • James1707 wrote: »
    Yes, i get this message like 'NAV cannot get connection' but next i get this standard crash error : Microsoft.Dynamics.Nav.Client has stopped working

    Same problem seen in NAV 2016 CU10. Do you know if it has been fixed in later releases?
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