Howdy, Stranger!
Categories
- All Categories
- 73 General
- 73 Announcements
- 66.6K Microsoft Dynamics NAV
- 18.7K NAV Three Tier
- 38.4K NAV/Navision Classic Client
- 3.6K Navision Attain
- 2.4K Navision Financials
- 115 Navision DOS
- 854 Navision e-Commerce
- 1K NAV Tips & Tricks
- 772 NAV Dutch speaking only
- 615 NAV Courses, Exams & Certification
- 2K Microsoft Dynamics-Other
- 1.5K Dynamics AX
- 304 Dynamics CRM
- 109 Dynamics GP
- 10 Dynamics SL
- 1.5K Other
- 993 SQL General
- 384 SQL Performance
- 34 SQL Tips & Tricks
- 34 Design Patterns (General & Best Practices)
- Architectural Patterns
- 10 Design Patterns
- 5 Implementation Patterns
- 53 3rd Party Products, Services & Events
- 1.7K General
- 1.1K General Chat
- 1.6K Website
- 79 Testing
- 1.2K Download section
- 23 How Tos section
- 260 Feedback
- 12 NAV TechDays 2013 Sessions
- 13 NAV TechDays 2012 Sessions
Nav 2009 Service Tier hangs. Users logged in are OK but no more users can log in.
salnav
Member Posts: 6
Hi,
We have a customer with an odd situation.
Under normal circumstances all users can log on OK. Every couple of days or so the NAV service tier won't allow any user to log in. Users already logged in can continue working no problem.
If we restart the service it works OK again. Sometimes the service hangs & we have to force it to close in task manager.
We have checked out delegation etc.
We have also set up a second service tier & split the users between them. The new service tier has also hung at times so it looks like it's not to do with that particular service tier.
I don't see any errors in the event log that would particularly indicate the cause though there is occasionally an error
Event ID: 14
The password stored in Credential Manager is invalid. This might be caused by the logged on user changing the password from this computer or a different computer. To resolve this error, open Credential Manager in Control Panel, and reenter the password for the credential.
Other point worth noting is that they are using Windows 10 on the users' PCs. Plenty other users connect OK from Windows 10.
We did find that if we started one particular client using RTC it crashed the service tier. However, that user is now connecting via a remote desktop so is no longer using the local RTC.
Nav version 2009 R2 build 38655.
Have you come across this & do you have any tips on how to troubleshoot this?
We have a customer with an odd situation.
Under normal circumstances all users can log on OK. Every couple of days or so the NAV service tier won't allow any user to log in. Users already logged in can continue working no problem.
If we restart the service it works OK again. Sometimes the service hangs & we have to force it to close in task manager.
We have checked out delegation etc.
We have also set up a second service tier & split the users between them. The new service tier has also hung at times so it looks like it's not to do with that particular service tier.
I don't see any errors in the event log that would particularly indicate the cause though there is occasionally an error
Event ID: 14
The password stored in Credential Manager is invalid. This might be caused by the logged on user changing the password from this computer or a different computer. To resolve this error, open Credential Manager in Control Panel, and reenter the password for the credential.
Other point worth noting is that they are using Windows 10 on the users' PCs. Plenty other users connect OK from Windows 10.
We did find that if we started one particular client using RTC it crashed the service tier. However, that user is now connecting via a remote desktop so is no longer using the local RTC.
Nav version 2009 R2 build 38655.
Have you come across this & do you have any tips on how to troubleshoot this?
0